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I cue.firmware.index: "ST100RGB" firmware update, expected version: 0.4.106 update available, on device: bootloader: 0.1 firmware: 0.2.91 Restart windows 10 in safe mode, open up icue and install the firmware. It took like 20 minutes on mine to finish but it worked. Just an update on this. As I got home from work and could sit down and trash the ICUE program completely. However, I can't solely place a fix on that alone, because I also tweaked other settings at the behest of Corsair support. They are as follows: If so, the issue may be caused by the latest iCUE software update coming into conflict with your Windows build. You can try one of the following fixes below.
ST100 Headphone Stand F/W Update - Corsair Community ST100 Headphone Stand F/W Update - Corsair Community
I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_0a32&mi_03#8&28fe0412&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" closed.
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Not that i am aware of. Most CUE related issues e.g. Device not detected, device disconnecting, effects not running are usually resolved when the device is plugged into a AMD/Intel controlled port rather than a third party one. I went into my PC and Deleted anything listed as Corsair, Anything listed as Void Pro and even went into my Device Manager and Deleted anything related to ST100 and Void Pro and then uninstalled the Software ICUE. Did a Search through my C Drive and Deleted anything remaining of Corsair relating to any .dll's or other files related to ST100 and Void Pro. So I did some digging around and saw on a few threads to use USBDeview to see if I could see the ST100 there, and I could. However it appears the ST100 Headset appears as "Unknown." As shown here
ST100 RGB Premium Headset Stand with 7.1 Surround - CORSAIR ST100 RGB Premium Headset Stand with 7.1 Surround - CORSAIR
Proudly display your headset with the ST100 RGB Premium Headset Stand, featuring premium aluminum construction and customizable RGB lighting. Two USB 3.1 (Gen 1) inputs are conveniently located for wireless headset receivers and provide optimal placement, with improved charging power and faster data speeds for your devices. W cue.firmware.update.process.proto_n: "0" stderr: DD: tryOpen: Failed to open \\?\hid#vid_1b1c&pid_0a34#7&1d49b690&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}: 32 I'm still having trouble with power issues though. It seems to be failing with code 1167 in the logs. It'll shut down and then continuously try to start up again but never make a good connection. Hey guys so I spent a bit of time trying to resolve this issue and I have finally run out of options. I talked with support but wasn't able to fix the issue. I have the most updated BIOS and chipset drivers for my mobo, windows claims USB controller drivers are the best. I've enabled USB legacy support, disabled XHCI handoff, disabled USB selective suspend. Still having the issue though. Just completely cuts out and error codes 1167.I cue.hid_device_detector: Add close task: "\\\\?\\hid#vid_1b1c&pid_0a34#7&1d49b690&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}"
ST100 RGB PREMIUM HEADSET STAND - CORSAIR ST100 RGB PREMIUM HEADSET STAND - CORSAIR
Add to it the fact, like you said, there isn't even a section in the support categories for this product...means that its either so new that they haven't gotten to adding it yet, or that it doesn't sell well enough to merit its own section, or worse...that they just DGAF. My next instinct was well maybe something on Windows 10 is conflicting with the USB. So I went into Device Manager, found the ST100 and Uninstalled its Drivers manually, uninstalled ICUE and rebooted my PC, reinstalled ICUE and plugged in the ST100. This time the ST100 did not auto detect even by Windows and the lights failed to come on.Can all of you confirm which version of iCUE and Windows you are on? Just to confirm, the primary issue you all are having is that ST100 is not showing in iCUE after performing the firmware update? I cue.firmware.update.controller: "ST100RGB" FW update has been started. From "Primary FW: 0.02.91; Secondary FW: 0.02.91; Bootloader FW: 0.01" to "Secondary: Application: 0.4.106"
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