Joined in 2023 
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any business losses such as loss of profit, loss of business, business interruption or loss of opportunity as the Products are supplied only for private use; Phone: Please call our Service team within 48 hours on 028 295 40001 and we’ll arrange collection free of charge.
When delivery is made via a one-person delivery service, delivery will be complete when the Products is off-loaded form the vehicle onto a pallet and wheeled to the nearest point of access (kerb side delivery). All cook shop products, such as glassware and non-electrical kitchen utensils can be returned for a credit note only. for breach of or your legal rights in relation to the Products including the right to receive the Products which are: as described; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care. Please note, this right to return shall not extend to Products which are sealed for health protection or hygiene purposes such as headphones or wireless ear buds, or Products which have been made to your specification and personalised as directed by you. Most Products come with at least a 1 year guarantee, so if your Product develops a fault after 30 days we’ll offer you either a repair or replacement.Make sure that your old fridge / freezer is unplugged and out of the way when they arrive Fridge/Freezers must be fully defrosted otherwise they will not be able to take away
Delivery to our customers in Northern Ireland will involve two person delivery and shall be free of charge when to a ground floor room of choice. For integrated appliance installs, we will fully connect your appliance before carefully reattaching your cupboard doors to complete the integrated look. Provide you with a certificate, to verify that all work has been carried out to the highest standard. any loss or damage to your property resulting in a fault on our part, such as but not limited to your use of the Product outside its purposes or any health and safety guidelines; or The Health & Safety of our partners Home Delivery Technician/s is a priority, so they may refuse to take away any appliances if they feel it’s not safe to do so.Subject to clause 10.1, we shall not be responsible or liable for any loss or damage in the following circumstances: Delivery of oversized Products such as American Fridge Freezers to our customers in Northern Ireland may incur an additional charge for door removal and re-fitting. for death or personal injury caused by our negligence or that or our employees (if acting within the course of their employment), agents or suppliers (if carrying out the work which they were contracted to do);
Where reasonable we will try to facilitate a collection even if the 24hr notice period has not passed. A valid signature is required upon delivery; at this point you will become responsible for the Products.
When returning opened products to us, you should do so without undue delay and, in any event, not later than 30 days from the day on which you communicate to us your decision to cancel.
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